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How to Manage Morale When Companies Hit Turbulence

By Robert Sher

When companies go through times of change—whether acquisition, divestiture, leadership change, sales slump or competitive shocks—employees worry, then react, often with little input from management.  When change is impending, the CEO (or top-most leader) ought to pull the leadership team together to share the news, discuss what the employees’ concerns might be, then decide on the appropriate message to be conveyed.

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